{"id":1495,"date":"2026-10-26T11:39:21","date_gmt":"2026-10-26T16:39:21","guid":{"rendered":"https:\/\/www.saumag.edu\/volunteer\/serve\/guides\/"},"modified":"2026-10-26T11:39:21","modified_gmt":"2026-10-26T16:39:21","slug":"guides","status":"publish","type":"page","link":"https:\/\/www.saumag.edu\/volunteer\/serve\/guides\/","title":{"rendered":"Muleriders Serve \u2014 Guides"},"content":{"rendered":"<div class=\"savh-wrap savh-guides\">\t\t<div class=\"hd-doc\">\n\t\t\t<nav class=\"hd-side hd-card\" aria-label=\"Guides\">\n\t\t\t\t<p class=\"h\">Guides<\/p>\n\t\t\t\t\t\t\t\t\t<a class=\"g\" href=\"https:\/\/www.saumag.edu\/volunteer\/serve\/guides\/?guide=students\" aria-current=\"page\">\n\t\t\t\t\t\tLogging your volunteer hours<small>Students<\/small>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"hd-side-note\">Staff: <a href=\"https:\/\/www.saumag.edu\/wpo\/sso\/start?redirect_to=https%3A%2F%2Fwww.saumag.edu%2Fvolunteer%2Fserve%2Fguides%2F\">sign in<\/a> to see the reporting guides.<\/p>\n\t\t\t\t\t\t\t<\/nav>\n\t\t\t<article class=\"hd-art hd-card\">\n\t\t\t\t<h1>Logging your volunteer hours<\/h1>\n\t\t\t\t<div class=\"hd-meta\"><span class=\"who\">Students<\/span><span>Submit hours, credit the right programs, and fix or remove an entry.<\/span><\/div>\n\t\t\t\t\t\t\t\t<div class=\"hd-toc-inline\"><p class=\"h\">On this page<\/p>\n\t\t\t\t\t<a href=\"#sign-in\">Sign in<\/a><a href=\"#submit\">Log your hours<\/a><a href=\"#programs\">Credit your programs and submit<\/a><a href=\"#after\">After you submit<\/a><a href=\"#history\">Your history, and fixing an entry<\/a><a href=\"#questions\">Questions<\/a>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"hd-body\" id=\"hd-body\"><p>Muleriders Serve is where you log volunteer hours once and have them count for every program that asks for them: Volunteer Services, your Freshman Seminar section, your residence hall, your team, Next Step and Greek Life. Each office pulls its own report, so there's nothing to email or turn in.<\/p>\r\n\r\n<h2 id=\"sign-in\">Sign in<\/h2>\r\n<figure class=\"hd-shot\">\r\n  <img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.saumag.edu\/volunteer\/wp-content\/plugins\/sau-volunteer-hours\/assets\/guides\/s-signin.webp\" width=\"1600\" height=\"800\" alt=\"The Muleriders Serve page with the Sign in with your SAU account button.\">\r\n  <!--pins:s-signin--><span class=\"hd-pin\" style=\"--x:31.6%;--y:71.6%\" aria-hidden=\"true\">1<\/span><!--\/pins-->\r\n<\/figure>\r\n<ol>\r\n  <li>Go to <a href=\"https:\/\/www.saumag.edu\/volunteer\/serve\/\">saumag.edu\/volunteer\/serve<\/a> and click <strong>Sign in with your SAU account<\/strong>. It's the same Microsoft sign-in as your SAU email, so there's no new account or password.<\/li>\r\n<\/ol>\r\n<p>After you sign in you'll see the menu bar at the top: <strong>Submit Hours<\/strong>, <strong>My History<\/strong> and <strong>Guides<\/strong>. It works on your phone too.<\/p>\r\n<figure class=\"hd-shot narrow\">\r\n  <img decoding=\"async\" src=\"https:\/\/www.saumag.edu\/volunteer\/wp-content\/plugins\/sau-volunteer-hours\/assets\/guides\/s-mobile.webp\" width=\"780\" height=\"1688\" alt=\"The Submit Hours page on a phone.\">\r\n  <figcaption>The same form on a phone. Made-up student.<\/figcaption>\r\n<\/figure>\r\n\r\n<h2 id=\"submit\">Log your hours<\/h2>\r\n<p>One submission is one event, one organization or one place. If you volunteered at two different places, submit each one separately so each program sees the right details. If you went to the <em>same<\/em> place on several days, put them all in one submission with <strong>+ Add another date<\/strong>.<\/p>\r\n<figure class=\"hd-demo\">\r\n  <img decoding=\"async\" src=\"https:\/\/www.saumag.edu\/volunteer\/wp-content\/plugins\/sau-volunteer-hours\/assets\/guides\/s-demo-dates.webp\" data-still=\"https:\/\/www.saumag.edu\/volunteer\/wp-content\/plugins\/sau-volunteer-hours\/assets\/guides\/s-demo-dates-still.webp\" width=\"1100\" height=\"705\"\r\n       alt=\"Typing Magnolia Food Pantry, picking a date, entering a 9:00 AM start and an 11:30 AM end so Hours fills in as 2.50, then adding a second date row.\">\r\n  <figcaption>Fill in the start and end times and the hours work themselves out. Made-up student.<\/figcaption>\r\n<\/figure>\r\n<figure class=\"hd-shot\">\r\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saumag.edu\/volunteer\/wp-content\/plugins\/sau-volunteer-hours\/assets\/guides\/s-form-top.webp\" width=\"1600\" height=\"950\" alt=\"The top of the Submit Volunteer Hours form: where you volunteered, date and times, Add another date, student organization and description.\">\r\n  <!--pins:s-form-top--><span class=\"hd-pin\" style=\"--x:41.2%;--y:26.6%\" aria-hidden=\"true\">1<\/span><span class=\"hd-pin\" style=\"--x:19.9%;--y:49.8%\" aria-hidden=\"true\">2<\/span><span class=\"hd-pin\" style=\"--x:62.7%;--y:49.8%\" aria-hidden=\"true\">3<\/span><span class=\"hd-pin\" style=\"--x:20.6%;--y:59.4%\" aria-hidden=\"true\">4<\/span><span class=\"hd-pin\" style=\"--x:41.2%;--y:75.1%\" aria-hidden=\"true\">5<\/span><span class=\"hd-pin\" style=\"--x:58.4%;--y:85.9%\" aria-hidden=\"true\">6<\/span><!--\/pins-->\r\n<\/figure>\r\n<ol>\r\n  <li>In <strong>Where did you volunteer? (organization \/ event)<\/strong>, type the place or event, like \"Magnolia Food Pantry\".<\/li>\r\n  <li>Pick the <strong>Date<\/strong>. <strong>Start (optional)<\/strong> and <strong>End (optional)<\/strong> are there if you want them.<\/li>\r\n  <li><strong>Hours<\/strong> fills in from the start and end times, rounded to the quarter hour. You can also type the hours yourself (up to 24 for one day).<\/li>\r\n  <li>Same place on another day? Click <strong>+ Add another date<\/strong> for another row. Use the \u00d7 at the end of a row to remove it.<\/li>\r\n  <li>If you volunteered with or for one of your student organizations, pick it under <strong>Student organization<\/strong>. Start typing to search, for example \"Phi\". Leave it empty if it doesn't apply.<\/li>\r\n  <li>Under <strong>Description of service activity<\/strong>, say what you did in a sentence or two.<\/li>\r\n<\/ol>\r\n\r\n<h2 id=\"programs\">Credit your programs and submit<\/h2>\r\n<figure class=\"hd-demo\">\r\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saumag.edu\/volunteer\/wp-content\/plugins\/sau-volunteer-hours\/assets\/guides\/s-demo-submit.webp\" data-still=\"https:\/\/www.saumag.edu\/volunteer\/wp-content\/plugins\/sau-volunteer-hours\/assets\/guides\/s-demo-submit-still.webp\" width=\"1100\" height=\"705\"\r\n       alt=\"Checking Freshman Seminar, searching for section 001 and picking it, typing the supervisor's name and email, then Submit Hours and the message that the hours were submitted.\">\r\n  <figcaption>Check each program, pick your section, add your supervisor, submit. Made-up student.<\/figcaption>\r\n<\/figure>\r\n<figure class=\"hd-shot\">\r\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saumag.edu\/volunteer\/wp-content\/plugins\/sau-volunteer-hours\/assets\/guides\/s-form-bottom.webp\" width=\"1600\" height=\"837\" alt=\"The programs checklist with Freshman Seminar checked and its section picker open, the supervisor fields, documentation upload and Submit Hours.\">\r\n  <!--pins:s-form-bottom--><span class=\"hd-pin\" style=\"--x:28.7%;--y:9.0%\" aria-hidden=\"true\">1<\/span><span class=\"hd-pin\" style=\"--x:42.9%;--y:19.5%\" aria-hidden=\"true\">2<\/span><span class=\"hd-pin\" style=\"--x:25.6%;--y:65.1%\" aria-hidden=\"true\">3<\/span><span class=\"hd-pin\" style=\"--x:32.6%;--y:81.9%\" aria-hidden=\"true\">4<\/span><span class=\"hd-pin\" style=\"--x:19.0%;--y:91.5%\" aria-hidden=\"true\">5<\/span><!--\/pins-->\r\n<\/figure>\r\n<ol>\r\n  <li><strong>Volunteer Services<\/strong> is always included, so every hour you log counts there.<\/li>\r\n  <li>Check every other program these hours should count for. <strong>Freshman Seminar<\/strong>, <strong>Housing<\/strong> and <strong>Athletics<\/strong> each ask which section, hall or team. For your Freshman Seminar section, type your section number or your instructor's name and pick it from the list. Your instructor only sees hours tagged with their section.<\/li>\r\n  <li>Under <strong>Supervisor \/ verification contact<\/strong>, give the name and email of someone who can confirm you were there. Phone is optional.<\/li>\r\n  <li><strong>Documentation<\/strong> is optional. If a program asks for proof, attach up to 3 files: PDF, photo or Word, up to 10 MB each.<\/li>\r\n  <li>Click <strong>Submit Hours<\/strong>.<\/li>\r\n<\/ol>\r\n<p class=\"note\">Greek Life: check <strong>Greek Life<\/strong> and pick your chapter under <strong>Student organization<\/strong>. The chapter comes from that field, so there's no separate chapter picker.<\/p>\r\n\r\n<h2 id=\"after\">After you submit<\/h2>\r\n<figure class=\"hd-shot\">\r\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saumag.edu\/volunteer\/wp-content\/plugins\/sau-volunteer-hours\/assets\/guides\/s-saved.webp\" width=\"1600\" height=\"1340\" alt=\"The green message Your volunteer hours were submitted successfully, the hours logged total, and the new entry at the top of Recent Activity.\">\r\n  <!--pins:s-saved--><span class=\"hd-pin\" style=\"--x:33.9%;--y:11.4%\" aria-hidden=\"true\">1<\/span><span class=\"hd-pin\" style=\"--x:94.8%;--y:32.7%\" aria-hidden=\"true\">2<\/span><span class=\"hd-pin\" style=\"--x:78.1%;--y:47.2%\" aria-hidden=\"true\">3<\/span><span class=\"hd-pin\" style=\"--x:83.4%;--y:94.7%\" aria-hidden=\"true\">4<\/span><!--\/pins-->\r\n<\/figure>\r\n<ol>\r\n  <li>You'll see <strong>Your volunteer hours were submitted successfully.<\/strong> Your hours count right away; there's no waiting for approval.<\/li>\r\n  <li><strong>Hours logged<\/strong> is your running total. Entries that weren't accepted don't count toward it.<\/li>\r\n  <li>Your newest entries show under <strong>Recent Activity<\/strong>. <strong>View my full history<\/strong> opens all of them.<\/li>\r\n  <li>This guide is linked from the sidebar whenever you need it.<\/li>\r\n<\/ol>\r\n\r\n<h2 id=\"history\">Your history, and fixing an entry<\/h2>\r\n<figure class=\"hd-shot\">\r\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saumag.edu\/volunteer\/wp-content\/plugins\/sau-volunteer-hours\/assets\/guides\/s-history.webp\" width=\"1600\" height=\"1349\" alt=\"My Volunteer History: the not-accepted notice, a Not accepted entry with its reason, an entry whose hours were adjusted from 3 to 2 with the staff note, and Edit and Delete links.\">\r\n  <!--pins:s-history--><span class=\"hd-pin\" style=\"--x:27.3%;--y:11.3%\" aria-hidden=\"true\">1<\/span><span class=\"hd-pin\" style=\"--x:26.8%;--y:58.0%\" aria-hidden=\"true\">2<\/span><span class=\"hd-pin\" style=\"--x:36.9%;--y:47.3%\" aria-hidden=\"true\">3<\/span><span class=\"hd-pin\" style=\"--x:62.1%;--y:29.1%\" aria-hidden=\"true\">4<\/span><span class=\"hd-pin\" style=\"--x:66.2%;--y:29.1%\" aria-hidden=\"true\">5<\/span><!--\/pins-->\r\n<\/figure>\r\n<ol>\r\n  <li>If staff didn't accept an entry, a notice shows at the top until you close it with the \u00d7. It comes back only if another entry isn't accepted.<\/li>\r\n  <li>The entry is marked <strong>Not accepted<\/strong>, with the reason. You'll also get an email with the reason, and replying to it reaches the staff member who reviewed it. You can't edit a Not accepted entry; if something was wrong, submit a corrected one.<\/li>\r\n  <li>If staff corrected your hours, the new number shows with the original crossed out, plus who changed it and why. You'll get an email about that too. You can't change those hours back yourself; reply to the email if you think it's wrong.<\/li>\r\n  <li><strong>Edit<\/strong> opens the entry in the form. Change what you need and click <strong>Save Changes<\/strong>. Each date is its own entry, so edit them one at a time.<\/li>\r\n  <li><strong>Delete<\/strong> removes the entry after you confirm.<\/li>\r\n<\/ol>\r\n<figure class=\"hd-shot\">\r\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.saumag.edu\/volunteer\/wp-content\/plugins\/sau-volunteer-hours\/assets\/guides\/s-edit-adjusted.webp\" width=\"1600\" height=\"512\" alt=\"Editing an entry whose hours staff adjusted: the Hours box is locked and a line explains the adjustment.\">\r\n  <!--pins:s-edit-adjusted--><span class=\"hd-pin\" style=\"--x:62.7%;--y:65.4%\" aria-hidden=\"true\">1<\/span><span class=\"hd-pin\" style=\"--x:64.5%;--y:87.1%\" aria-hidden=\"true\">2<\/span><!--\/pins-->\r\n<\/figure>\r\n<ol>\r\n  <li>When staff have adjusted an entry, its <strong>Hours<\/strong> box is locked. You can still fix the other details.<\/li>\r\n  <li>The line underneath says what changed and why.<\/li>\r\n<\/ol>\r\n\r\n<h2 id=\"questions\">Questions<\/h2>\r\n<ul>\r\n  <li><strong>I forgot to check a program.<\/strong> Click <strong>Edit<\/strong> on the entry, check the program (and your section or hall), then <strong>Save Changes<\/strong>.<\/li>\r\n  <li><strong>My Freshman Seminar instructor can't see my hours.<\/strong> Make sure the entry has <strong>Freshman Seminar<\/strong> checked and your own section picked.<\/li>\r\n  <li><strong>Can I log hours from last semester?<\/strong> Yes. Use the date you volunteered.<\/li>\r\n<\/ul>\r\n<\/div>\n\t\t\t\t<div class=\"hd-foot\">\n\t\t\t\t\t<span>Questions about your access or a missing program? Contact Web Services.<\/span>\n\t\t\t\t\t<a href=\"https:\/\/www.saumag.edu\/wpo\/sso\/start?redirect_to=https%3A%2F%2Fwww.saumag.edu%2Fvolunteer%2Fserve%2Fsubmit%2F\">Sign in to log hours<\/a>\t\t\t\t<\/div>\n\t\t\t<\/article>\n\t\t\t\t\t\t<nav class=\"hd-onpage\" aria-label=\"On this page\">\n\t\t\t\t<p class=\"h\">On this page<\/p>\n\t\t\t\t<a href=\"#sign-in\" data-h=\"sign-in\">Sign in<\/a><a href=\"#submit\" data-h=\"submit\">Log your hours<\/a><a href=\"#programs\" data-h=\"programs\">Credit your programs and submit<\/a><a href=\"#after\" data-h=\"after\">After you submit<\/a><a href=\"#history\" data-h=\"history\">Your history, and fixing an entry<\/a><a href=\"#questions\" data-h=\"questions\">Questions<\/a>\t\t\t<\/nav>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":1487,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"full-width-content","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1495","page","type-page","status-publish","entry"],"_links":{"self":[{"href":"https:\/\/www.saumag.edu\/volunteer\/wp-json\/wp\/v2\/pages\/1495","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.saumag.edu\/volunteer\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.saumag.edu\/volunteer\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.saumag.edu\/volunteer\/wp-json\/wp\/v2\/comments?post=1495"}],"version-history":[{"count":0,"href":"https:\/\/www.saumag.edu\/volunteer\/wp-json\/wp\/v2\/pages\/1495\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.saumag.edu\/volunteer\/wp-json\/wp\/v2\/pages\/1487"}],"wp:attachment":[{"href":"https:\/\/www.saumag.edu\/volunteer\/wp-json\/wp\/v2\/media?parent=1495"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}